The Luxe Guide

Cancellation Policy

We require a non refundable €20 booking fee to secure all bookings. Which is fully transferable to a new appointment date if you need to cancel or reschedule your appointment once we are given 24 hours minimum notice. If you are unable to keep your appointment for any reason, please contact us 24 hours prior to your appointment time. Any treatments cancelled with less than 24 hours notice automatically forfeits the booking fee. In the event that a cancellation is made less than 24 hours prior to booking, please be advised that you will be charged 50% of the price of the treatment.

You will be unable to ever book any further appointments at Luxe if you do not turn up for more than 2 appointments.

Arriving late may interfere with your treatment and in some cases we may be forced to reschedule your appointment and your booking fee may be lost.

We accept cash, laser and all major credit cards. Card payments are preferred due to covid 19.

All prices are quoted in euro and are subject to change without prior notice. Prices quoted on our website supersede brochure prices – which may go out of date. Strictly only website prices will be honoured.

Wedding Booking Fee’s and group bookings are NON REFUNDABLE unless 18 Months notice is given so we can fill the date with another booking.

Early booking recommended

It is recommended that you book your appointment at least 4 weeks in advance, specific appointments book out much further in advance, particularly at weekends. We will make every effort to accommodate you. But please book in advance.

Book online 24/7 www.luxesalon.ie/booking

ETIQUETTE

In consideration for all our clients, if you are running late, please phone ahead and we will try to accommodate as best we can. Please understand we allocate a specific amount of time for each treatment, if you are late your appointment may have to be shortened so as the next clients treatment is not affected, you will be charged for the amount of time and treatment you reserved when booking your appointment.

We suggest you arrive on time or a few minutes early to your appointment to allow time to fill your consultation form and relax prior to your treatment.

MEDICAL INFORMATION

Some of our treatments may not be suitable or may require some adjusting, should you have a medical condition or ailment. Please inform us at time of booking if any of the following contra-indications apply:

Allergies
High Blood Pressure
Skin Conditions
Low Blood Pressure
Pregnant/Planning a pregnancy or Breast feeding
Varicose Veins
Heart Conditions
Recent Operations
Epilepsy
Scar Tissue
Diabetes
Medication
Mental Health condition
Hormonal Conditions
Any Other Medical Condition

If there are any changes to your health, you are obliged to inform your therapist at each visit.

Admissions Policy & Client Conduct

Luxe reserves the right to refuse admission. As a protective policy for our staff, clients are required to treat staff with dignity & respect at all times.

Inappropriate behavior of any kind (verbal/physical) is not permitted. It is the right of a Luxe employee to remove themselves from any situation that they deem uncomfortable which may result in a treatment being cut short/cancelled at a cost to the client.

Gift vouchers

Treat yourself or a someone special to a Luxe Gift Voucher. Gift Vouchers are valid for 12 months if purchased before December 2019. Any vouchers purchased after this date are valid for 5 years from date of purchase; Vouchers are non-refundable and non-transferable. Vouchers purchased in the salon unfortunately cannot be used in our online shop. Voucher code must be quoted at time of booking and the Gift Card presented on the day of treatment.

Patch Tests

A Patch test is required for all HD Brow treatments, Brow Sculpt & LVL Lash lift treatments 48 hours prior to treatments.

Please Contact the salon directly if you require a patch test if it is your first visit to the salon.